Frequently Asked Questions

We've put together a comprehensive F.A.Q. on the topic of HTML5 Web Design. We hope this will help you decide whether this is a valid solution for you. For any other questions not covered here, feel free to send us an email at info@psd2x.com OR contact us.

Q.
Can you clean up my code or make some fixes to the existing pages?
A.

Absolutely. Please contact us for code fixes.

Q.
What kind of payments do you accept?
A.

We accept payments thru various modes. Below are the details –
- Via PayPal account, if you have one.
- Wire / Check payments available upon request for payments above $1,000.
*Please let us know if you are unable to use any of the above-mentioned payment methods. We can re-evaluate the alternatives.

Q.
What if I have a positive balance with your company?
A.

You can use the positive balance for future projects or can request for a refund. Please note that refund requests can only be credited to the same account you used to make your original payment (i.e. credit card, PayPal account).

Q.
How can I contact you?
A.

There are many ways you can contact us.
- Call our Support Team at +91-11-45607513 Monday – Friday 9:00am – 11:00pm IST.
- Skype us at pm@psd2x.com).
- Email us at support@psd2x.com

In addition, once we start your project, you can also communicate with us using our project management tools.

 

Q.
I am not happy with the coding. Will you help me?
A.

We always strive for your satisfaction. If you’re not happy with the coding, please let us know and we’ll do everything we can to fix it. If you’re still not satisfied you can ask us for a refund.

Q.
Do you offer discounts on two or more projects submitted at once?
A.

We can provide you flat 15% discount on your second project.

Q.
Do you sign an NDA (Non-Disclosure Agreement)?
A.

Yes. We guarantee that information about your company and project will be totally safe and secure. We even seek permission before adding our client’s projects in our portfolio.

Q.
What if we are not satisfied with your service?
A.

If you are not satisfied by our service we guarantee to issue you a full refund when you request.

Q.
What currency do you work with?
A.

All prices are in USD (United States Dollar).

Q.
Can I get a discount?
A.

Definitely. Each secondary HTML / CSS page of the same website is offered at a 50% discount. In addition, we also provide 10% discount to all our returning customers.
Amazing discounts are offered for bulk projects. The precise discount is provided once we investigate your designs and requirements.

Q.
How do I get a quote?
A.

You can share your requirement using contact us page and we’ll get back to you with quote.